Refunds and Returns

All Gundam Aero orders are on a made to order basis. For this reason we usually cannot provide a refund unless in the following circumstances.

- Damaged products on arrival
- Missing or Lost items (Usually a replacemnet will be offered first).
- If the order has not begun production. Please contact us with your order number prior.

We will not refund sales if for the following reason;

- You have changed your mind and dont want it.
- If you have fitted the product or painted it.

All Aero is made on a pre sale basis, it can take form 6-10 weeks for the part to be made, prepped and packed. This is done on a part time basis so time frame is an estimate. 

Any return items which meet the above requirment are made, the item will be required to be returned to us at the buyers cost. When the item has returned we will examine and follow up a refund.

Please contact first so we can fix any problems for you.

Keep in mind. All the aero is made with a Pink Gel coat finish. This is not painted. The parts will also be prepped prior to sending; so it is to be expected scratches / fillered imperfections on arrival. We advise all parts are to be fitted by a professional.

If there are issues with fitment again please contact us.